Using an Efficient System for Managing Your SMS Communications.
SMS is a communication method with an open rate of over 95%. That’s why businesses continue to use it for sharing information, whether for internal exchanges or transmitting details to clients or prospects. At Cocoapp, we offer a platform to centralize the management of your SMS communications. Discover how it works.
A Platform to Centralize Your Communications
Our platform is designed for businesses of all sizes. It was developed by Appwapp, an agency specializing in digital solutions. The system allows you to communicate with your team, leads, prospects, and clients through a single application. This application supports sending and receiving messages. You can access all services without changing your number. Ultimately, our system provides practical features that simplify the management of your SMS communications.
Creating Contact Profiles
With our platform, you can create detailed profiles for each of your contacts, containing relevant information:
- Name
- Phone number
- Email address
- Assigned tags
- Important notes
- Full interaction history (sent and received messages)
Our system allows you to assign tags to each contact, making it easier to categorize them for targeted campaigns. You can filter and export them when needed. This is an excellent way to convert contacts into leads, then prospects, and finally, customers.
Practical Solutions for Managing Your Interactions
Client Group Management
You can group your contacts into categories to facilitate the transmission of information. For example, you can create a group for:
- Your company’s marketing team
- Clients potentially interested in a specific product
- Residents of a neighbourhood, city, or region. This is especially useful for municipalities or organizations.
A Solution for Agencies
Our platform is also practical for agencies managing multiple clients. It allows them to handle numerous accounts with a single user profile through workspaces. Each user can select the plan that suits them best.
A Secure Platform
Our platform acts as an intermediary between your clients and your team, ensuring optimal protection of exchanges and sensitive information. Aware of cyber security risks, we have integrated an advanced encryption system that guarantees data confidentiality and integrity throughout processing.
Thanks to this cutting-edge technology, all communications and transactions carried out via our platform are protected. Users are safeguarded against intrusion attempts, unauthorized interceptions, and cyber attacks. We adhere to strict security standards.
Final Thoughts
Are you looking for an efficient system to manage your communications? You’ve found the solution. We even offer a Facebook connector that allows you to manage your Facebook messages on the same platform. Visit our website to explore the available plans. You can also contact us if you need additional information.
Here are some articles that might interest you:
- Here’s how our Cocoapp system can optimize your municipality’s communication
- How can you use the Cocoapp system to optimize your communications and logistics in your road and sea transport?
- The Effective Use of SMS Systems in Healthcare
- What is the best time of day or week to text?
- SMS, an efficient, powerful and versatile tool
- Use SMS for Appointment Reminders
- Building a custom SMS system or using an existing system for your business?
- With over 10 years of experience, we are well equipped to guide your texting needs !
- The benefits of a custom SMS system for municipalities and government agencies
- Appwapp has a solution to every challenge.
