Here’s how our Cocoapp system can optimize your municipality’s communication
At Cocoapp, we offer a messaging platform that allows you to centralize SMS management. Our system is aimed at companies of all sizes, but also at municipalities. Yes, absolutely! It also helps municipalities to optimize their communication. Let us explain how.
A municipality also communicates!
Communication is essential in a municipality. It is a good way to build trust with citizens. It is also a way to communicate important information. In the past, municipalities communicated through posters or public meetings. Unfortunately, the reach of these methods is limited. Thanks to new technologies, there are now more effective solutions! These include social networks, websites and SMS.
However, we believe that SMS communication is the best option. First of all, citizens do not always have in mind to visit the municipality’s website on a regular basis. Typically, they connect to it when they are looking for a specific piece of information. In addition, people are not necessarily registered in social networks. On the other hand, almost everyone, at least in every household, has a phone. That’s why SMS is more effective. In addition, statistics show that about 9 out of 10 SMS messages are read within 3 minutes of receiving them.
Our messaging system
Do you have an important/urgent message to communicate to your citizens? All you have to do is send them an SMS! However, you are not going to send the messages 1 by 1, it would take too much time. With our messaging system, you can easily send group SMS messages to the population. All recipients will receive the message at the same time. This is essential, for example, in the event of a storm warning or to warn of an accident that is blocking the road. It is even possible to create sub-groups if the information is intended for a specific group of people.
Our system also facilitates communication with municipal employees. Just like companies, it can be used to:
- Send official messages to employees;
- Manage absences and substitutions.
In addition, we offer the option of “two-way SMS”. In other words, you can both send and receive messages. This is convenient for citizens. For example, they can send you a text message to find out your office hours. Or to find out what documents they need to submit for a particular application.
In conclusion
With our SMS system, the management of your municipality’s SMS is done through a single interface. We even have a Facebook integration. This allows you to manage your Facebook messages on the platform as well. We offer different packages:
- SMS Plan;
- Facebook plan;
- Facebook and SMS plan.
Find out the details of each offer by browsing our website. We are also at your disposal if you need more information! We will be happy to give you all the details you need. Finally, you can book a demo to see how the system actually works.
Here are some articles that might interest you:
- Building a custom SMS system or using an existing system for your business?
- Use SMS for Appointment Reminders
- How can you use the Cocoapp system to optimize your communications and logistics in your road and sea transport?
- The benefits of a custom SMS system for municipalities and government agencies
- How to better communicate with SMS?
- Use a different communication tone than email for an SMS campaign
- What is a shortcode SMS number?
- Charities can receive donations directly via SMS
